Case Studies

This Is What Our Customers Have To Say About Automated Metrics

noel stewart

“Our managers need key information to enable them to manage the sales effectively. Allowing them to act in a timely manner. If you want your business to be better than most, you’ve got to measure what you’re doing, and you’ve got to have live information.”

— Noel Stewart, Managing Director, Blackstone Motors

Before:
Hard to accurately measure sales performance of Departments on a day to day basis.

What they did:

Runs reports from the DMS and dissect spreadsheets.

Results:
Simple easy to use numbers on business performance. Easy to measure performance based off invoicing. Ability to drill into the finer detail and recognise key areas that we were able to improve on immediately. Improved after sales performance from 70% absorption ratio to 82%. Our GP% and aged stock performance have improved significantly and negated the downturn in new car sales, enabling the group to maintain profitability.

“Automated Metrics is now part of my everyday life. It’s a tool we would be lost without! We easily recover our investment in the first few days of the month. It will have a MASSIVE benefit on your business. It will save you a HUGE amount of time. It will identify your opportunities on a DAILY basis.”

— Adam Ingles – Group After Sales Manager at Kearys Automotive Group

adam inglis
Before:
A very time consuming and laborious manual task to gather the information required.

What they did:
Access POS for each site. Run reports, print or save the data, make notes and then manually workout the calculations.

Results: Simple easy to use data at the click of a button for group and individual site performance. Hours per retail job card and parts sales per labour hrs sold, has now improved along with our VHC sales performance. Retail mix has improved. Can now identify areas for inviduals productivity improvement and address WIP. Our GP% has improved. Improved aged stock performance.

“It will give your managers more time to get positive results. We seen Massive improvements in our after sales and ancillary revenue.”

— Richard O’Brien, General Sales Manager, Renault Retail Group – Dublin

richard o brien
Before:
Frustration with the time involved running reports and accessing the data.

What they did:
We would have ran reports from our CDK DMS. Very time consuming. 30 mins per day delving into excel spreadsheets before management meetings.

Results: The level of reporting is better. More time to look at the data to make decisions and work on the areas of the business that require improvements in margin retention. Created more competition and a bit of a buzz in the business. F&I and Ancillary income MASSIVE improvements from 97% to over 115%.

“It’s very hard to achieve target if you’re not measuring on a daily basis. Reviewing performance at the end of the month and seeing you’re 200hrs off the budget, is too late!!”

— Dave O’Flynn – Group Financial Controller at Blackwater Motor Group

david o flynn
Before:
Manually reporting process with spreadsheets.

What they did:
4 Accountants preparing daily reports taking 30-45 mins per day at a cost of €12,000 per annum.

Results:
We now have consolidated informationin in one place, live, at the touch of a button. Automated Metrics has totally eliminated a €12,000 cost to the business. Our managers now make proactive decisions from live data the efficiency and productivity of their departments, resulting in significant improvements to bottom line net profits for the business.
brendan keary

“If you’re measuring your performance earlier in the month, you’ll always find you’ll get better results at the end of the month.”

— Brendan Keary – General Manager, Kearys Automotive Group

Before: A very time consuming and laborious manual task to gather the information required.What they did: Pulled reports from CDK DMS on a monthly or weekly basis.It wasnt an easy process and I would get the accountants to assist.Results: Life is now a lot easier. 1st thing in the morning I can see how the business is performing at the clck of the button on an easy to use system.

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